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Distributor ELI European Language Institute & La Spiga Modern Languages
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Customer service Featured titles and series from ELI & LA SPIGA Informations about us

Terms and conditions

1. Terms and Conditions
The seller is specified as 
Ul. Horaka 1
30-433 Krakow, Poland
VAT ID: PL945-189-20-05 

The buyer is specified as the company or person subscribing to and accepting the existing terms and conditions.

2.Your account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

3. Contract
You hereby declare that you are at least 18 years old and that you are legally responsible. If you are under 18, purchases on our site must be made on your behalf by a parent or guardian. Purchases can be paid by using the secure PayPal or by bank transfer to F.H.U. ET TOI account.

4. Copyright laws
All content included on this site, such as text, graphics, images, photos and specific representations of some covers is the property of F.H.U. ET TOI. The copyright owners of covers, descriptions of products and trademarks are the publishing houses (ELI PUBLISHING, LA SPIGA MODERN LANGUAGES, Compass Publishing and Lingua Ludica).

5. Site policies and modifications
We reserve the right to make changes to our website and the conditions of use and sale at any time. You will be subject to the conditions of use and sale that are in force at the time of using the website or ordering goods from us, unless any change to those policies or conditions is required to be made by law or any governmental authority (in which case it will also apply to orders made previously). If any of these conditions are deemed invalid, void, or for any reason unenforceable, they will be deemed severable and will not affect the validity and enforceability of any remaining conditions. 

6. Returns
Customers within the European Union are entitled to a statutory cooling-off period of 14 days. You do not have to justify the reasons of your return and a full refund will be paid. No penalty is due as long as the goods ordered has not been damaged.
To return your purchase, please send it to the following address and write a corresponding email to

Ul. Horaka 1
30-433 Krakow

7. Prices
The price includes VAT and packaging costs. The enforceable VAT is the Polish rate (5% for books or 23% for other didactic materials). 

8. Protection of your personal information
We commit ourselves to the protection of your personal data as confidential and not to communicate it to a third party for marketing or any other reason. For more information please see our Privacy Policy.

Customer service:
Featured series:
Contact us:
  • Bookstore online
    Mon-Fri: 9.00-17.00,
    Saturday: 9.00-15.00
    tel. +48 695 593 454,
    fax +48 12 396 58 67
  • Do not hesitate to contact us if you require any further information. We can answer your questions in English, French and Italian.
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Copyright © 2021 ET TOI & ELI - gry językowe angielski is an online bookstore specialized in the distribution of courses, activity books, readers, language games, posters, visual materials, songs, teacher´s resources,
picture dictionaries and other didactic materials published by ELI PUBLISHING - EUROPEAN LANGUAGE INSTITUTE and LA SPIGA MODERN LANGUAGES
and COMPASS PUBLISHING, dedicated to learning English, German, French, Spanish, Italian, Russian and Latin.
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